hyrecoordination

Support coordinators Melbourne

Registered NDIS Support Coordinator
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Levels 1, 2 & 3
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Support Coordination Melbourne
NDIS Support Coordination
Trusted NDIS Support Coordination in Melbourne
Hyre offers NDIS Support Coordination in Melbourne for participants needing Level 1, 2, or 3 support. We do not provide support workers, personal care, or group homes, which means every recommendation is based on what is right for you, not what benefits us.

NDIS Registered Provider
Levels 1, 2 & 3
Agency, Plan & Self-Managed
No Waitlist
Free 30-Min Plan Review
Book Your Free Plan Review Today
How Support Coordination Works
Support Coordination falls under Capacity Building in your NDIS plan and is separate from your Core funding. Using it does not reduce what is available for therapies, support workers, or daily activities.

Here is what your coordinator does for you:

Identifies which providers are right for you
Reaches out on your behalf and sets up NDIS service agreements
Tracks how your budget is being used
Prepares evidence and progress notes for your plan review
One participant joined Hyre Support Coordination after their previous coordinator had been unresponsive for months. Within six weeks, they had three providers in place and their upcoming plan review fully documented.

3 Levels of NDIS Support Coordination
Level 1 Getting Started With Your Plan
For participants new to the NDIS who need initial guidance. Your coordinator helps you understand your funding and find the right support providers.

Level 2 Ongoing Coordination Across Greater Melbourne
For participants with an active NDIS plan. Your coordinator manages your NDIS service agreements, monitors your budget, steps in when providers are not delivering, and prepares your plan review.

Level 3 Specialist Support Coordination
For participants with significant risk or complexity, hospital admissions, justice system involvement, or multiple support breakdowns, our specialist coordinators hold qualifications in social work, mental health nursing, OT, or psychology. Not all Melbourne providers offer Level 3. We do.

Is Your NDIS Plan Working for You?
Here are some signs your current coordination is not working:

Providers get signed up but never contacted
Service agreements sit unsigned for weeks
Budget runs low because nobody is tracking it
Plan review arrives with nothing documented
Some participants come to us after weeks or months of chasing updates from providers and hearing nothing back. Your coordinator stays involved throughout your plan, follows up when problems arise, and makes sure your review is supported by proper evidence rather than last-minute scrambling.

How to Switch Your Support Coordinator
You do not need the NDIA’s permission. You do not need to wait for a plan review. Here is how simple it is:

Give written notice to your current provider based on what your service agreement says
Sign a new service agreement with your new coordinator
They collect the file and pick up from where things stand
Most participants switch over within one to two weeks.

One participant was nervous about having the conversation with their coordinator. We helped them write a short email. They were with us within ten days.

Switch to Hyre Support Coordination Today
What Support Coordination Costs
NDIS Support Coordination is funded from your Capacity Building budget, with no out-of-pocket cost to you. We bill the standard NDIS hourly rate and will not exceed your budget without telling you first.

Agency-managed. The NDIA pays us directly. Nothing comes out of your pocket.
Plan-managed: Your plan manager handles the payment on your behalf.
Self-managed. We send you an invoice, and you pay it using your NDIS funds.
Why Participants Choose Hyre Support Coordination
Registered and Accountable
We are reviewed against the NDIS Practice Standards. For Agency-managed participants, registration is a requirement, not a preference. Our registration number is available on request.

No Conflict of Interest
We do not provide personal care, transport, or any other direct support. Every recommendation we make is based on what best suits your needs.

We Handle the Complex Cases
We regularly support participants dealing with psychosocial disability, hospital discharge, and justice system involvement, rather than referring them elsewhere

No Waitlist
People often contact us after struggling to get callbacks or waiting weeks just to hear from someone. If we take on your case, you will speak to a real person and get started quickly.

We Flag Budget Issues Early
Unexpectedly running out of funding can leave participants without the support they rely on. We track your budget and let you know early if anything needs attention.

We Are Spread Across Melbourne
From Preston and Coburg in the north to Pakenham and Berwick in the southeast, our coordinators are based across the metro area, so no one has to travel far.

Multilingual team
Our team includes coordinators who speak Portuguese, Filipino, Italian, Macedonian, Turkish, and English. If language matters to you, let us know.

Who Can Access This Service?
We work with participants across all plan management types:

Agency-managed. You can only use registered providers. We are registered, so you can choose us without changing anything else about your plan.
Plan-managed: More flexibility over who you work with. Choosing a registered provider means an extra layer of quality assurance behind the service.
Self-managed. We support a person-centred support approach, helping you stay across your budget while keeping decisions in your hands.
Families and referrers. Whether you are in Frankston, Epping, or Box Hill, fill in our referral form, and we will get back to you the same business day.
Areas We Serve in Melbourne
We provide NDIS Support Coordination for Melbourne participants across Greater Melbourne and parts of regional Victoria.

Inner Melbourne and North: Carlton, Fitzroy, Brunswick, Coburg, Preston, Reservoir, Epping, Craigieburn

Eastern Suburbs: Box Hill, Glen Waverley, Doncaster, Ringwood, Mitcham, Croydon

South-East Melbourne: Dandenong, Cranbourne, Frankston, Berwick, Pakenham, Narre Warren

Western Melbourne: Footscray, Sunshine, Werribee, Hoppers Crossing, Tarneit, Point Cook, Melton

Regional Victoria: Geelong, Ballarat, Bendigo, and the Mornington Peninsula via Telehealth and in-person visits.

Book Your Plan Review Today
Frequently Asked Questions
Is support coordination automatically included in every NDIS plan?
What happens to my unspent coordination funding at the end of my plan?
What questions should I ask before choosing a support coordinator?
What is the difference between a support coordinator and an NDIS plan manager?
Can I choose who comes to my NDIS plan review?
Can I switch coordinators if I am unhappy?
How fast can services be set up after I sign on?
What happens if my providers stop responding?
Talk to us
A free 30 minute plan review. No obligation.

1300 584 877
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Related reading
Level 1 explained →
Level 2 explained →
Level 3 Specialist →
Coach vs Coordinator →
Complex care needs →
What It Costs You
Ready to Get Started?
Free 30-minute conversation, no obligation, no pressure. We will talk through your plan and help you decide if Hyre Support Coordination is right for you.

Get Started Today
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A registered Australian NDIS provider specialising in Support Coordination and Recovery Coaching. We work alongside participants to help them understand and use their NDIS plans effectively, build their independence, and connect with the right supports across metropolitan Melbourne.

Provider Registration Number: 4050142775
ABN: 87665424957
1300 584 877
info@hyrecoordination.com.au
Services
Support Coordination
Level 1 · Support Connection
Level 2 · Coordination
Level 3 · Specialist
Recovery Coaching
Specialist Support Coordination
Coach vs Coordinator
Who We Help
Agency Managed
Plan Managed
Self Managed
Complex Care
Needs Mental Health (NDIS)
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